frugal-one
9-13-21, 5:39pm
Credit union has been messing up... The last straw when it did not transfer money. After a month, i called and they still had not processed. Then they were not going to send certified. Now they have a new computer system and it is not any better and the employees do not understand how it works. Sad, when a customer has to tell them how to navigate their own website.
I hate that you can no longer just call a branch office of a bank or credit union. It is routed to the main branch. You wait because all lines are busy then have to be transferred to the person you need to speak with. Of course, everyone is working from home so the connection is not the best either. Sadly, I think this is how it is going to be forever going forward.>:(
It really is a hassle to switch financial institutions especially if you have many things automatically withdrawn. Many times HAVE to call because financial information cannot be done via computer. sigh Hopefully, it will all be done correctly by month end?
I hate that you can no longer just call a branch office of a bank or credit union. It is routed to the main branch. You wait because all lines are busy then have to be transferred to the person you need to speak with. Of course, everyone is working from home so the connection is not the best either. Sadly, I think this is how it is going to be forever going forward.>:(
It really is a hassle to switch financial institutions especially if you have many things automatically withdrawn. Many times HAVE to call because financial information cannot be done via computer. sigh Hopefully, it will all be done correctly by month end?